Non-Sales Car Dealership Jobs Dallas

By Debra Williams


Car dealerships are owned by a single person, a family, or a group of investors. They sell both new and pre-owned vehicles and conduct vehicle trade-ins so that customers can exchange their old cars for newer models at a reduced price. In addition to selling cars, car dealership jobs Dallas also provide repair and maintenance services and sell vehicle parts and tires.

Some different employment opportunities exist at car dealerships aside from the sales staff or financing department personnel. Personable and engaging staff members are needed to keep the business running smoothly. Receptionists greet customers when they enter and help assign them to different salespeople. They also answer phones, route calls to the different departments and schedule appointments for sales and service. A good candidate for this position will have administrative experience and an outgoing personality.

You must recruit people on a full-time basis based upon want, not need. The leadership of a dealer must have a written, and executed game plan for recruiting that utilizes online services, job fairs, colleges, tech schools, high schools, web sites, micro-sites, social media, newspaper, mass media and more.

Each dealer needs a detailed plan that includes a) interview questions, number of interviews, personnel trained to interview, testing methods for potential job skill match, screening methods, follow-up methods, initial and ongoing training methods for new hires Process - Each dealer should have a written and executed process for every part of the dealer - sales process, internet lead process, marketing process, service process, parts process, manager process, used car inventory process etc.

Social media account managers are another way in which candidates with a marketing background may be employed at these businesses. A good social media strategy attracts fans and generates leads for the business according to a plan driven by relevant content that is carefully balanced with advertising.

The finance department is in charge of processing applications for financing or accepting payments that customers have pre-arranged. They also sell extended warranties and financing packages, and they must make quotas every month just like the sales staff.

Product - The days of Stack them deep and sell them cheap are over. Your new and used inventory must be monitored daily using analytic systems and technology that measures not only your inventory but others and market conditions. Many dealers have fought using any turn system even though simple mathematics proved you would be better off doing so. Well, the tide has turned again. Turn systems by themselves are now outdated and can even lower your dealers ROI without other factors involved.

Cars on display might be the main attraction at a dealer, but the large windowed room that holds the cars also provides office spaces to sales personnel. Dealerships usually have private offices where customers may go to discuss financing, as well as management and accounting offices full of equipment and file cabinet.




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